pINPOINT
PINPOINT

ServiceDesk Plus - MSP

What is ServiceDesk Plus - MSP?

ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don’t have to juggle with multiple software. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management. All these modules come in a single package at a very affordable price!

Workflow MSP

Videos

ServiceDesk Plus - MSP Presentation

Presentation

ManageEngine Presentation @ MSPU Conference, Orange County
Implementation video of ServiceDesk Plus - MSP with a use case.

Demo

Implementation video of ServiceDesk Plus - MSP with a use case.

Editions

Standard

Help Desk Software

Professional

Help Desk +
Asset Management

Enterprise

Help Desk + Asset +
ITIL Ready

  • Account Management
  • Self-Service Portal
  • Knowledge Base
  • Multi-site Support
  • SLA Management
  • Help Desk Reports
  • IT Project Management (Add-On
  • Help Desk Management
  • Agent based Asset Scanning
  • Software Asset Management
  • Asset Inventory Reports
  • Purchase & Contracts
  • Management
  • IT Project Management (Add-On)
  • Incident Management
  • Asset Management
  • Problem Management
  • Service Catalog
  • Change Management
  • IT Project Management
  • ITIL CMDB

Clique aqui para obter maiores informações e solicitar a sua trial


 

Soluções para Gerenciamento de TI e Redes

Otimize o Gerenciamento de TI & Redes de forma completa, simples e acessível

As soluções da ManageEngine compreendem um conjunto de ferramentas para as mais diversas necessidades do Gerenciamento de TI e Redes de empresas de qualquer segmento e tamanho.

100% baseadas em interface web, de fácil instalação e administração, e com uma relação custo-benefício imbatível, as soluções da ManageEngine estão prontas para ajudar você a entregar mais para o seu negócio - hoje!

 

Contato

Pinpoint
Rua Baceunas, 109
Mooca
São Paulo-SP

Telefone: +55 11 2359-0440
E-mail: comercial@pinpoint.com.br

Siga-nos!